Category: MSP and IT Leadership
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MSP Peer Groups: Why Every MSP Owner Needs One and How to Find the Right One
One of the most underrated growth tools for MSP owners is a peer group. Not a mastermind with a guru at the front. Not a vendor-sponsored roundtable. A genuine peer group of MSP owners at a similar stage, in non-competing markets, who are willing to be honest about what is working and what is not.…
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vCIO Framework for Small MSPs: Building Strategic Advisory Without a Dedicated Team
Most vCIO content is written for MSPs that already have a dedicated vCIO team, a mature client base, and the infrastructure to support a formal advisory practice. That is not most MSPs. Most MSPs are small, owner-led businesses where the vCIO function, if it exists at all, is something the owner does informally between everything…
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MSP Scaling Without Burnout: Breaking the Owner Bottleneck
Most MSP owners hit a growth ceiling not because they lack technical skill or business acumen. They hit it because they have built a business that depends on them being involved in every decision, every client relationship, and every escalation. The business cannot grow faster than the owner can personally handle. I have been in…
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IT Strategist Speaker: 30 Years of Real-World Technology Leadership
Most IT speakers come from one of two places: the vendor side, where they are selling a product or a platform, or the analyst side, where they are describing trends they have observed from the outside. I come from a third place: nearly 30 years of working inside IT organizations, leading teams, advising clients, and…
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The IT Leader Who Is Also a Pastor: Why I Work at Both
People sometimes ask me which one I am: the IT guy or the pastor. The honest answer is that I have never been able to separate them, and I stopped trying a long time ago. I have been in IT since 1997. I have been in ministry since 1998. For most of that time, those…
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Faith, Technology, and Rural Community: Why I Work at the Intersection of All Three
People ask how I ended up doing both IT strategy and rural ministry. The honest answer: I never really separated them. Both are about helping people build something that lasts.
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What Is a Rewired MSP? A Framework for Building a Resilient IT Business
A Rewired MSP moves beyond reactive, transactional service delivery to build trust-based partnerships, scalable systems, and empowered teams. Here’s what that looks like in practice.