I speak on artificial intelligence for business leaders, MSP owners, and IT teams. My perspective comes from working inside managed services for nearly 30 years and watching AI move from a buzzword to a real operational challenge that most businesses are not ready for.
The conversations I have with business owners and MSP leaders are about what AI actually costs, what it actually risks, and what it actually takes to use it well.
Speaking Topics: AI for Business and MSPs
AI Enablement: Getting Your Team to Use AI Without Creating Chaos
Most businesses have employees already using AI tools on their own. The question is not whether to allow it – it is whether to lead it. This session covers how to build an AI enablement culture that increases productivity without creating security gaps, client risk, or legal exposure.
- Why banning AI does not work and what to do instead
- How to identify which AI tools your team is already using
- Building guardrails that protect clients without killing productivity
- The difference between AI enablement and AI chaos
- How MSP leaders can enable their teams without creating client risk
Related resource: How MSP Leaders Should Enable Their Teams to Use AI at RewiredMSP.com
AI ROI: What AI Actually Costs and What It Actually Returns
The AI conversation in most businesses skips the math. This session is about the math. We look at real costs – licensing, training, implementation, governance overhead – against real returns, and how to build a business case for AI investment that holds up to scrutiny.
- How to calculate the true cost of AI tools (beyond the subscription fee)
- Where AI delivers measurable ROI in MSP and business operations
- Where AI promises ROI but rarely delivers it
- How to build a 12-month AI investment roadmap
- The AI buildout opportunity most MSPs are missing
Related resource: AI for MSPs: The Complete Hub at RewiredMSP.com
AI Acceptable Use: Building a Policy That Actually Works
Most AI acceptable use policies are either too vague to be useful or too restrictive to be followed. This session walks through what a working AI policy looks like – one that protects the business, gives employees clear guidance, and can actually be enforced.
- What belongs in an AI acceptable use policy and what does not
- How to handle client data, confidential information, and regulated industries
- The difference between a policy and a culture
- How to roll out an AI policy without triggering resistance
- Template framework for MSPs and their clients
Related resource: AI Acceptable Use Policy: A Framework and Template at RewiredMSP.com
AI Safety and Governance for MSPs and Their Clients
AI governance is becoming a client expectation, not just a best practice. This session covers what MSPs need to know about AI safety, liability, and governance – and how to position your practice as the trusted advisor your clients need as they navigate AI adoption.
- Where AI creates legal and liability exposure for businesses
- What shadow AI is and why it is your biggest AI risk right now
- How to build an AI governance framework for your MSP and your clients
- What clients are asking about AI and how to answer honestly
- How AI governance becomes a vCIO service offering
Why This Perspective Is Different
Like many in my industry, I had to ramp up my AI knowledge quickly to stay ahead of new threats and risks for my clients. I have spent nearly 30 years helping businesses use technology well – and watching what happens when they use it badly.
My AI speaking draws on real experience leading vCIO teams, advising business owners on technology decisions, and building the frameworks at RewiredMSP.com that help MSPs navigate exactly these questions with their clients.
The conversation I bring is honest, practical, and grounded in what actually happens inside businesses and MSPs – not what the AI marketing materials say.
Book This Session
These sessions are available as keynotes, workshops, and breakout sessions for MSP conferences, technology events, business leadership gatherings, and industry associations. See the Speaking page for full topic list and booking information, or download the Press Kit.